Frequently Asked Questions

To ensure your Jean-Pascal Florist arrangement stays looking its very best for as long as possible, please add fresh water daily. Direct sunlight is not recommended, and cooler room temperatures - 65 to 72 degrees Fahrenheit are ideal. Avoid placing your arrangement near heating or cooling vents, in drafty areas, or near any appliances that give off heat.

For orchid plants, we recommend placing three ice cubes at the base of the plant -avoiding direct contact with the leaves- once weekly. If the area in which the plant has been placed is rather dry, this can be done twice weekly. Yellowing leaves are usually not a cause for alarm; the life cycle of an orchid dictates that occasionally a leaf or two will be lost to make room for a new one. Mushy roots are indicative of over-watering. Orchid plants bloom up to three weeks after purchase. Blooms will wilt and fall off after the plant is done blooming. The flower stem will turn brown. During this phase, the orchid is simply resting, and with continuous care will be ready to bloom once more in approximately a year's time.

As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work at Jean-Pascal Florist and would like you to enjoy our beautiful arrangements as much as we do. If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue.

We source the freshest, highest quality flowers and foliage that each season has to offer. If we are unable to source a particular ingredient due to seasonal availability, we will make appropriate substitutions of equal or higher value.

We offer 5 sizes of bouquets:

S (Small), M (Medium), L (Large), XL (Statement), XXL (Grand Statement)

Our hand-tied bouquets are made to value rather than to a physical size specification. Flower prices vary from week to week, so this method ensures the bouquets are always up to value.

General Price Point:

• Small desktop arrangement: starting at $150.
• Medium desktop arrangement: starting at $250.
• Large desktop arrangement: starting at $350.
• Large Lobby arrangement: starting at $550.

A 15% discount will be applied when you commit to 6 months of weekly service for seasonal Designer’s Choice arrangements.

If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.